Privacy policy

BlueInstinct - IT Consulting and App Development website is owned by BlueInstinct / Floyd Piedad, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by BlueInstinct - IT Consulting and App Development, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using BlueInstinct - IT Consulting and App Development website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the BlueInstinct - IT Consulting and App Development, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Our mobile applications (“the App”) may collect certain types of data to ensure the best user experience, maintain functionality, and improve app performance. The types of data collected include:

1.1. Personal Information (if applicable)

If you voluntarily provide personal information (e.g., name, email, or account credentials), it will only be used for the purpose for which it was provided, such as:

Account registration or login
Support requests or feedback
Restoring access to your account

We do not sell, rent, or trade user data to third parties.

1.2. Device and Usage Data

We may collect non-personal data automatically when you use the app, such as:

Device type, operating system version, and app version
IP address (anonymized where possible)
In-app usage statistics and crash logs

This data is used solely for:

App functionality and security
Performance optimization
Bug tracking and diagnostics
Aggregated analytics to improve user experience

1.3. Third-Party Services

Our app may integrate with third-party SDKs or services (e.g., analytics, crash reporting, or ads). Examples include:

Apple Analytics / App Store Connect
Google Firebase Analytics or Crashlytics
Advertising networks (if applicable)

All third-party providers used in the app are required to comply with privacy practices that meet or exceed this policy’s standards. These providers are contractually obligated to process user data securely and only for the specific purposes outlined in their own privacy policies.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via piedad@blueinstinct.com.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

The right to be informed.
The right of access.
The right to rectification.
The right to erasure.
The right to restrict processing.
The right to data portability.
The right to object.
Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

We implement industry-standard safeguards to protect user data, including encryption (in transit and at rest), secure authentication, and restricted internal access.
Despite these measures, no digital platform can guarantee 100% security; users are encouraged to maintain strong device-level protections.

Children’s Privacy

Our apps are not intended for children under the age of 13 (or equivalent age in your jurisdiction). We do not knowingly collect or store personal data from minors.
If you believe a minor has provided us data, contact us immediately for deletion.

International Data Transfers

If you access the app from outside the country of operation, note that your data may be processed in jurisdictions with data protection standards equivalent to or higher than those in your country.
All transfers comply with applicable privacy laws (e.g., GDPR, CCPA).

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in regulations, practices, or app functionality.
Any updates will be published within the app and/or on our official website, with the “Effective Date” updated accordingly.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to piedad@blueinstinct.com.